Shipping & Delivery Policy

Processing

Orders are normally processed within [1–3] business days.

UK Delivery

Estimated delivery:

Standard UK Delivery: [X–X] business days
Express Delivery: [X–X] business days

The applicable delivery options and costs will be shown at checkout.

Delivery Address

Please ensure your delivery address is accurate when placing your order.

Vexa cannot be responsible for delays resulting from an incorrect or incomplete address supplied by the customer.

Delays

Occasionally, delivery may take longer due to:

• Courier delays
• Severe weather
• Public holidays
• High order volumes
• Remote delivery locations
• Events outside our reasonable control

If there is a significant delivery issue, please contact [SUPPORT EMAIL].

Missing Deliveries

If your order has not arrived within the expected delivery period, please contact us so that we can investigate with the delivery provider.